What is the returns policy?
You have 14 days to returns goods if they do not meet your requirements. When returning an item we will provide you with an Return Materials Authorisation (RMA). When requesting an RMA, we will send you a form that must be signed and returned to us. Once accepted, we will provide you with an RMA number and returns address.
All returns must have the RMA number clearly visible on the outer packaging. All products must be returned unused, in their original packaging, and in a re-sellable condition, except if a product is faulty and under warranty. Delivery costs are refundable only if a product is faulty and under warranty.
Please note you can not return customised or made to order products unless faulty.
How does it feel to type on an ioniTOUCH™ keyboard?
ioniTOUCH™ keyboards provide positive tactile feedback when typing. Due to the fully sealed assembly of the silicone case they will feel slightly different when typing compared to standard desktop keyboard.