ioniTOUCH™ FAQ's
Why are waterproof keyboards important?
ioniTOUCH™ Waterproof keyboards with bacterial protection are important because they can protect the keyboard from liquid spills and also help to prevent the growth and spread of bacteria on the keyboard. This is particularly important in environments where the keyboard may be frequently used by multiple people, such as in a public place, hospital or a manufacturing facility. Bacteria can grow on the surface of the keyboard, and if not cleaned properly, they can be spread to other people, causing illnesses and infections. Waterproof and bacterial protection keyboards can provide an additional layer of hygiene and protection, helping to keep the keyboard clean and reduce the risk of bacterial contamination.
Keyboards are considered a high-risk area as multiple users frequently interact with them throughout the day. ioniTOUCH™ keyboards provide the user with a surface that can be rapidly cleaned.
What does the antimicrobial coating do?
An antimicrobial coating on a medical keyboard helps to prevent the growth and spread of microorganisms such as bacteria and viruses on the keyboard's surface. This can help to reduce the risk of infection and cross-contamination in healthcare settings. The coating works by inhibiting the growth of microorganisms on the keyboard's surface and by making it difficult for them to adhere and survive. It will help to keep the keyboard clean and reduce the need for frequent cleaning and disinfection.
By combining an antimicrobial additive into the silicone over moulding and coating, we create an additional layer of protection for the user. The antimicrobial additive helps inhibit bacterial growth on the surface of the device. Our BPR approved antimicrobial additive has PASSED Antimicrobial Efficacy testing against E.coli, MRSA & K.Pneu.
Antibacterial keyboards are designed to help reduce the number of germs and bacteria on the surface of the keyboard, which can assist with infection control in certain settings. These keyboards are typically made with materials that are resistant to the buildup of dirt and germs, and may contain antimicrobial agents that help to kill or inhibit the growth of bacteria and other microorganisms.
However, it's important to note that while antibacterial keyboards can help to reduce the number of germs on the surface of the keyboard, they are not a substitute for proper cleaning and disinfection. Regular cleaning and disinfection of keyboards, along with other equipment and surfaces, is still important to help prevent the spread of germs and infections.
Additionally, the effectiveness of the antimicrobial agent used in the keyboard may vary depending on the type of microorganisms, and some may be resistant to the agent. It's also important to note that the antimicrobial agent may lose its effectiveness over time and the keyboard may need to be replaced.
In a healthcare setting, it's recommended to follow the guidelines issued by the relevant health organization and to use keyboard that comply with the relevant standards like HTM 01-05 and that are designed to be easy to clean and disinfect, and made with materials that are resistant to the buildup of dirt and germs.
By introducing an ioniTOUCH™ Keyboard within a healthcare setting and performing regular cleaning, infection control practices are made easier and more efficient due to the keyboard’s easy-clean design. Our ioniTOUCH™ Medical Keyboards have been trialled in ward areas at Manchester University hospital and several healthcare professionals recognise ioniTOUCH™ Medical Keyboards as a valuable Infection Control product.
No, none of our medical keyboards or mice contains Latex.
All ioniTOUCH™ Keyboards come with an On/Off Cleaning Mode button. This allows the keyboard to be switched off for cleaning purposes without disconnecting so that no key presses appear on the screen.
To activate the cleaning mode simply hold down the button for 5 seconds, wash or wipe down the keyboard and then deactivate cleaning mode by holding the button again for another 5 seconds.
You can buy any of our keyboards and mice online. For further information alternatively, please call us directly on +44(0)1477 500450 or email sales@ionitouch.co.uk
ioniTOUCH™ Medical keyboards are already in use in healthcare environments across the UK and Ireland. These include dentists, breast screening clinics and laboratories. As well as commercial environments where 'hot-desking' situations can occur.
Our normal delivery time is 3 – 5 days from receipt of order.
Customers have the right to cancel their order within 14 days of receiving the goods, regardless of whether the items are faulty. This policy applies to purchases made online, by mail, or over the phone, which fall under the category of ‘distance selling’.
If a customer informs you within this 14-day period that they wish to cancel their order, they are entitled to a refund. They then have an additional 14 days to return the items to you. Upon receipt of the returned goods, you are required to process the refund within 14 days.
To facilitate a return, we will issue a Return Materials Authorization (RMA) when a return request is made. A form will be provided which the customer must sign and return to us. Following approval, an RMA number and return address will be provided.
The RMA number should be clearly displayed on the outside of the return package. All items must be returned unused, in their original packaging, and in a condition suitable for resale, unless they are faulty and under warranty. In cases where the product is faulty and under warranty, the delivery costs will also be refunded.
Please note you can not return customised or made to order products unless faulty.
How does it feel to type on an ioniTOUCH™ keyboard?
ioniTOUCH™ keyboards provide positive tactile feedback when typing. Due to the fully sealed assembly of the silicone case they will feel slightly different when typing compared to standard desktop keyboard.
ioniTOUCH™ keyboards can be cleaned with antibacterial spray or Hospital grade disinfectant wipes.
Yes.
All ioniTOUCH™ products have a 1 year warranty.
